Thunder Valley Casino computer system goes down, affecting slot machine payments

KCRA
 
Wild Casino

FOLLOWING SOME DEVELOPING NEWS COMING OUT OF THUNDER VALLEY CASINO. THAT’S IN LINCOLN. THERE’S A COMPUTER SYSTEM ISSUE THERE AND THAT HAS IMPACTED A LOT OF OPERATIONS FOR CUSTOMERS INCLINUDG PEOPLE WHO ARE WANTING TO CHAS OUT. THEY’RE HAVING TO WAIT THE CASINOS AS PEOPLE ARE ABLE TO GET PAID, BUT IT’S BY HAND NOW IT CAN’T BE DONE ELECTRONICALLY. SO THAT’S CHANGED THEIR ROUNETI THERE. THEY ARE WORKING TO FIX THE PROBLEM THEY SAYND A THEY HOPE TO HAVE EVERYTHING UP

A "connectivity issue" at Thunder Valley Casino caused computers to go down on Friday afternoon, a casino spokesperson said. The outage is affecting phones, emails, points of sale and slot machines, spokesperson Doug Elmets said. "Everyone wanting to get paid by slot machine can't do it electronically," Elmets said. "They have to be paid by hand." He said the connection issue is with AT&T and the casino hopes to return to normal operations "as quickly as possible." Still, there is no immediate timeline for fixing the problem, he said. KCRA 3 has reached out to AT&T for comment.This story is developing. Stay with KCRA 3 for updates.

A "connectivity issue" at Thunder Valley Casino caused computers to go down on Friday afternoon, a casino spokesperson said.

The outage is affecting phones, emails, points of sale and slot machines, spokesperson Doug Elmets said.

"Everyone wanting to get paid by slot machine can't do it electronically," Elmets said. "They have to be paid by hand."

He said the connection issue is with AT&T and the casino hopes to return to normal operations "as quickly as possible."

Still, there is no immediate timeline for fixing the problem, he said.

KCRA 3 has reached out to AT&T for comment.

This story is developing. Stay with KCRA 3 for updates.