The Shutdowns In US Online Gambling Should Be A Wakeup Call On Transparency
Some legal online gambling sites and apps in the United States have been down for almost two weeks. The details of the incident that led to the closures are important, but the response to it is just as important.
Sportsbooks and online casinos in the US were closed for days as a result of a cyberattack against the underlying platform they run on.
The shut down of BetAmerica, Golden Nugget, Resorts Atlantic City and Oregon Scoreboard are the most affected. The apps are waiting for a green light from regulators before going live again.
The shut down of BetAmerica and other sportsbooks in New Jersey and Pennsylvania is a wakeup call for transparency.
SBTech and the underlying platforms can do better to be transparent. Most of the sites have simply said the site is under maintenance and will be back shortly.
The shut down of US online gambling should be a wakeup call on transparency.
BetAmerica has a more extensive message and ways to reach the site.
BetAmerica is offline due to a cyberattack. The outage is affecting all betting sites using the SBTech platform. SB Tech is investigating the incident. It does not believe the cyber attack has caused any issues with BetAmerica customer information.
BetAmerica is down for two weeks. The outage is unprecedented in the history of US online gambling. BetAmerica's message is not accurate and does not give enough information to its customers.
There was a cyberattack on BetAmerica's website. The company should inform users about it and provide a link to an FAQ page. It should also provide information for reaching customer support. There's no excuse for customer money sitting in limbo.
The shut down of US online gambling sites should be transparent. They should tell users what happened and provide a link to an FAQ page. There should also be a streamlined way for customers to access their money.
SBTech shut down in New Jersey. Online gambling in the US is still in its early days. Regulated sites should be transparent, while illegal ones should not. The online gambling industry in US should continue to thrive. If it doesn't, it should handle it better.