New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform

Author: Live Casino Direct
 
New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform
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New study shows 86% of clients are highly satisfied with the SOFTSWISS Casino Platform. The survey was conducted by marketing research firm Kantar Ukraine.

New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform. The most important characteristics of an iGaming partner are transparent cooperation, services and products that meet the needs of your company and support in income generation activities.

Transparent cooperation. Services and products that meet the needs of your company.

SofTSWISS clients highlighted the personal touch aspects impacting the decision-making process. The last year's medium priority ‘Attentive attitude to each client’ criterion moved to the higher priority section.

New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform. The shift in operator preferences towards flexibility in cooperation, business profitability and high-quality communication is changing the industry.

New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform. Top features for choosing an online casino platform are: variety of game providers, flexibleibility of bonus settings, player reporting, support for various payment system and promo activity settings. Financial reporting and licensing are also important.

Variety of game providers and flexible bonus settings. Player reporting and payment system support.

New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform. The platform scored 7.6 out of 10 on the survey. It has expanded roster of game providers, licenses, and supported currencies. The service support level has outperformed its competitors by 1. 6 points on a 10-point scale.

The SOFTSWISS survey shows that client priorities in choosing a business partner and casino platform products are changing. The increase in the overall client satisfaction score is the most important measure of consistent growth across major performance characteristics.

New SOFTSWISS study shows 86% of clients are highly satisfied with the Casino Platform. Valentina Bagniya, Chief Marketing Officer at SOfTSwISS, stated that the company needs to foresee tomorrow's market needs and requirements.