Woman Claims Online Casino Refuses to Pay Out $3M Win Over 'Glitch'
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A Michigan woman has claimed BetMGM will not pay her the $3 million she says she won, with the casino saying there was a "glitch."
Jacqueline Davis, from Detroit, said she became hooked on online gambling on March 18, and ended up playing for five days straight. She said it even affected her sleep.
Davis told Fox2: "Who sleeps when they're winning money."
In particular, Davis was drawn to the BetMGM's St. Patrick's Day "Luck O' the Roulette" game. The game itself is described by BetMGM as a "fixed odds betting game based on roulette."
A ball would then land on one of the numbered slots or in the pot bet slots. If the user bets on a slot where the ball eventually lands, they then win a payout.
Over her marathon five-day gambling spree, Davis said she went as high as having $11 million before deciding to call it quits when she was $3 million up.
Davis continued to tell Fox 2: "When it got to the three, I wanted to start withdrawing."
Her claimed winnings were a significant increase from the $50 bet that she started with and gradually increased over the five days. She added the maximum amount that she had on the table was $5,000.
But, when Davis went to MGM in order to get a $100,000 advance on her winnings, she said staff would give her no more than the six-figure sum.
She told the outlet: "They are claiming there was a glitch in the game."
Lawyer David Steingold, who is representing Davis, told Fox 2 that while there may have been a glitch, it was not an acceptable defense and that the company should have ensured the game was working normally.
He added: "They were instructed by regulation to check this every single night, every 24 hours. And my client played for five straight days."
Steingold also said he would like to know how much money BetMGM made on its "Luck O' the Roulette" game and also questioned what its policy was regarding
The lawyer continued to tell the outlet: "In other words, did everybody who lost money get the money back?"
He also claimed MGM offered Davis a settlement, which said she could keep the $100,000 if she signed a confidentiality agreement that said if news of the alleged "glitch" became public, that she would have to return the money and pay the company's costs.
Newsweek has contacted BetMGM and Steingold for comment.
