Woman says casino won't pay out jackpot

local12.com
 
Woman says casino won't pay out jackpot

SHAMONG, N.J. (NEWS 12/CNN/CNN Newsource/WKRC) - A woman said a casino won't pay her jackpot win.

A woman from New Jersey is preparing to sue Bally's Casino in Atlantic City after she claims it failed to pay out her winnings of over $2 million.

Roney Beal told News 12 that the casino told her she didn't win anything, but said she has photos to prove she won.

"It's there. I'm going to get it. I thought nothing could change this. What, what could change it?" Beal told News 12.

Beal told the outlet that she took a trip to Bally's Casino back in February. After cashing out $800 from the Wheel of Fortune machine earlier in the day, she thought she'd test her luck again.

"Yeah, let me just try it. It hit that, you know, the jackpot and coins kind of come out. A man said, lady, you're a millionaire. And I'm like, I know," Beal told the station.

Beal told the outlet that when she pushed the button for an attendant, a message popped up saying the machine had a tilt, which is a malfunction that could void the results.

"Believe me, I know the machines, there was no blinking lights, you know, before that or when I played earlier that machine. There was no slow rolling. Nothing," Beal told News 12.

Beal said the casino's employees then opened the machine, spun the wheels and offered her roughly $300 as a payout.

"He said, 'lady get it in your head. You did not win nothing,'" Beal recalled to News 12.

Beal's lawyers said if staff believed the machine malfunctioned, it should have been investigated, not tampered with.

"For them to say that it's a glitch is their problem. It's not Mrs. Beal's problem. So they need to, you know, make sure that their machines are operating properly," Attorney Mike Dicroce told News 12.

"I went to win money. There are some people that I know that I would help out. It's not right that they're not paying that. It's just not right," Beal told the outlet.

Bally's Casino referred News 12's reporters to International Gaming Technology, the company that designs the slot machines and is in charge of payouts.

The company confirmed they're cooperating with the investigation. Beal's lawsuit is pending.