SOFTSWISS adds new service to re-engage online casino players
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SOFTSWISS adds new service to re-engage online casino players. The Player Reactivation team’s services are available in three languages: Russian, English and German. The new Managed Services department is responsible for dealing with players who have a decrease in gaming activity or lack of it.
The Player Reactivation is part of the SOFTSWISS Managed Services. The service is aimed at players. It is a targeted and personalised approach to each player. It helps the clients focus on the development of their business. There is also a First Line Support, Player Retention and VIP Player Support.
SOFTSWISS adds new services to engage online casino players. First Line Support handles player requests and responds to chat and email queries around the clock. Player Retention and VIP Player Support are dedicated to the biggest clients. Anti-Fraud Support provides dedicated verification and fraud prevention.
