responsible gambling is the only way forward"
Kevin O'Neill is General Manager for the Responsible Gaming Foundation. He joined the gambling sector in 2014 when he took up a position with the Malta Gaming Authority. O’Neill will cast his vote in the "Responsible Gambling Tools" category at the Casino Guru Awards.
Kevin is the founder of the Responsible Gaming Foundation. He wants to educate people about the risks of gambling and to inform them of their chances of winning. Research is also important to the foundation. responsible gambling is only way forward.
The Foundation is committed to being a catalyst in the development of responsible gambling. It is no big secret that the industry has been dragged through the mud over the years thanks to rogue operators. Now, more emotion is woven into the operation and there is a genuine interest in player's wellbeing.
There are still problems with gambling standards in regulated markets. Frontliners need more training and support staff should be adequately trained to deal with adverse situations. Regulators were hopeful that operators would be more open to self-regulation at the time. responsible gambling is the only way forward. It's a big part in setting the stage for a more ethical approach in recent years. The current situation is not good.
Q is excited that Casino Guru Awards judge is going to be on the panel. He asks what he expects from the companies that participate. He believes that an ethical culture within a company ensuring that principled standards permeate every area of its operation is an immense driver of success.
There is a lack of consistency among the regulated markets. The implementation of the inter-jurisdictional Global Self-Exclusion tool would be a good step. It will pave the way for a more socially responsible and sustainable gambling sector.