The Growing Use Of Artificial Intelligence In Las Vegas
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The future of gaming in Las Vegas is artificial intelligence. Many hotels that have casinos have already implemented AI. Other resorts in the United States have implemented it in their hotels.
Ivy is a virtual concierge at Caesars Entertainment locations. It provides answers to guests' questions via text message. The program is optional for guests. Some guests think that Ivy is really a person and they go to the front desk to thank her.
Get recommendations for entertainment and food. Make reservations for dinner. Ask about when the pool is open and the password for the hotel Wi-Fi.
Some online casinos are using AI for a number of applications. The AI collects player data and uses sophisticated algorithms to identify why players prefer a particular game. Online casinos want to introduce a more intelligent chatbot that will help players with the majority of their questions. AI can also help in the early identification of gambling addiction.
Facial recognition has been used in Las Vegas since 2018. It helps hotel employees to tailor the services they offer guests based on their habits. Some casinos are interested in using AI technology to optimize their floor layouts. The combination of Ai and facial recognition can help casinos to identify problem gamblers. They can also make important decisions based upon the games played the most and the flow of human traffic around their floors.
Both offline and online casinos want to implement AI because of its proactive rather than reactive abilities. This provides many opportunities for the hotel-casinos of Las Vegas to offer personalized services to their guests.
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