How Do White Label Casinos Compare to In-House Casinos?
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A white label casino is an online casino that outsources part or all of its operations except for the brand marketing aspect. There are many casino sites in the UK that use such platforms. This may become more common in U.S. too, but not in same volume as in UK and other markets.
There are many payment options available at white-label casinos. White Hat Gaming is one of the main providers. Other providers include Jumpman Gaming, Dragonfish, Aspire Global. Minimum deposits and withdrawals will differ depending on the brand. Dragon Fish allows the owners to set £5 withdrawal and deposit limits.
Some white-label platforms only offer email support or a toll-free phone line. Live chat is the fastest and most efficient way for a player to raise an issue. White- label casinos with live chat customer support are better than in-house casinos.
Some white label casinos have thousands of games whereas smaller casinos offer a few hundred. At bet365 a lot of their slots are built in-house. Some larger brands have dedicated live dealer tables. Evolution Gaming partnered with LeoVegas to bring exclusive tables to its Chambre Séparée area.
Some white-label casinos do not have mobile apps. Some players prefer to have an app as the sign-in process is faster and apps generally work more smoothly. If the brand wants an apps, they need to hire an Android developer for that system and an iOS developer.
There are pros and cons to both sides of the coin when choosing a white label casino. The payments and customer support are equally matched depending on the platform. Exclusive games and casino apps are best at an independent site.
