Why is the Account Verification Process Important at Online Casinos?
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The account verification process at online casinos, which is also commonly referred to as the KYC (Know Your Customer), is, in most countries where online casino gambling is legally permitted, a requirement by law.
Online casinos must prove they are who they are by sending valid documents with proof of identification and address. It’s designed to prevent underage gambling, fraudulent activity, and multiple accounts being opened by the same person.
Let’s dive straight in and take a closer look at how the KYC process generally works/
What does the online casino verification process involve?
Let’s just say that you want to register an account at the official 32Red online casino. If you live in the United Kingdom
As soon as your new account has been activated, you can send your documents to the casino’s verification department for checking. It should then take anywhere from just a couple of hours up to usually no longer than one or two business days for your documents to be checked by the casino’s trusted verification department.
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What kind of documents can I use when getting my account details verified?
The proof of address document must clearly show your current address (the address that you supply to the casino when you fill out their online registration form). It could be a bank statement, a gas or electricity bill, or even a mobile phone bill.
The important thing to remember is that when you send in these proof of address documents, they must be less than three months old. They will most likely be rejected if they are older than twelve weeks.
At the same time, you can also send proof of identification. This could be a scanned colour copy of your passport, a driver’s license, or some other nationally accepted form of identification.
When sending a copy of this, make sure it hasn’t expired because, like a proof of address document that’s 12+ weeks old, it will be rejected, making the verification process longer than it needed to be.
How can I speed up the verification process?
That’s a good question. In fact, you can do a couple of things that should help speed up the process. You could start by having the necessary ID/proof of address documents ready and stored on your smartphone, tablet, laptop, or desktop computer.
This means you can send the documents to the relevant department as soon as your new account is activated. Another way to ensure that your documents don’t get rejected the first time around would be to read the actual requirements.
For example, the exact requirements vary slightly from one casino to the next, so always read the account verification terms/requirements. For example, when sending your ID, some online casinos require you to be holding your ID in front of you.
Some require just a scanned image of the front of the ID, and others require a front AND back image, so always read the small print.
What happens if I don’t complete the verification process?
Unfortunately, you have to complete the verification process. If you don’t, the online casino account that you just opened will be temporarily frozen until you get it done, meaning you won’t be able to deposit or withdraw.
As soon as the verification department has checked your documents and verified who you are, any temporary pause on your account will be lifted, and you will be free to deposit and withdraw without any more obstacles.
