Online casino options to comply with the new German gaming legislation

Author: Live Casino Direct
 
Online casino options to comply with the new German gaming legislation
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The new German gaming legislation requires all federal states to adhere to the Interstate Gambling Treaty. The project seeks to achieve several goals, including the protection of children, the elimination of fraud and the reduction of addiction to gambling. Mobile applications are a prerequisite for German gambling companies to launch their online casinos or poker rooms on the German market.

The user interface of the application is the primary method of operation and navigation within the app. Account balances, games, and essential obligations are readily available to users. Every instruction must be communicated straightforwardly. Customers who are not familiar with the game rules will not be at risk of losing money if the rules are given in a manner that is crystal clear.

Online casino programs in Germany should support various payment methods. Developers must test payments on all available devices and operating systems to ensure they do not lose clients due to improper functionality. It is critical to expedite payments to contest winners to avoid giving them the impression that they have been tricked or mistreated in any way.

GlüSTV users must authenticate themselves before the beginning of any games or rounds to ensure a high level of security. Customers want reassurance that their payments and any winnings will be kept safe.

Online casino facilities need to keep their existing customers. People expelled from gambling websites in the past should not be eligible for extra incentives.

The application makes use of 3D design. It is recommended to create a casino-like experience that is both realistic and enjoyable. Outside of Germany, roulette, blackjack, and baccarat are played using dealer simulations rendered in 3d and virtual reality.

Online casinos must provide effective and friendly service to customers. They should provide round-the-clock customer assistance through multiple channels, including phone, email and an online contact form. Chatbots are quickly becoming the most popular form of the host at online casinos.

The best casino software should have games that can be played in various languages. Adding support for languages other than English and German can expand the user base of a program beyond the two most common ones. Texts that have not been translated accurately are an indication of unprofessional behavior on the part of the translator.

Gambling over the internet is legal in Germany. The recommendations mentioned above must be followed by all gambling establishments. An application needs to be tested with actual users before it can be considered for use.