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Innovative Technology (ITL) have announced an internal promotion for one of their long-standing employees James Beswick, who takes on a managerial role in Customer Support. James, who previously held the position of Lead Engineer, started his new role at the beginning of the year. He has been with the cash handling business for nearly 8 years, bringing a wealth of experience and knowledge to this new position.

Commenting on his progression at ITL James said, “I joined August 2014 on the graduate programme and have since worked my way up to Engineer, Lead Engineer and now Support Manager. I have primarily worked with our retail products having started with the NV200 banknote validator with TEBS – a Tamper Evident Bag System for cash-in-transit operations, whereI was part of first line support giving technical advice and working with the development teams to integrate these new products into devices. I then took on support responsibility for the North America market and spent a lot of time out in the States. As ITL grew, we took on dedicated support engineers in the US, so I was able to focus more on new products and improving technical infrastructure and integration tools for customers.”

Commenting on his promotion, Andy Bassam VP of Customer Support said, “I am delighted that James has been promoted to Support Manager taking accountability for our retail and kiosk customers. He primary responsibilities with be to ensure new products have the required software and hardware to speed up customer integration times and he will be influential in helping the sales team grow our retail business. James has already established good relationships with some of our key customers and he will look to further develop these to extend the use of our retail product range.”

James continued, “I am delighted with my promotion, and I am looking forward to taking the retail side of the business to the next level, ensuring that customer integration is quick and easy with a solution that retailers are happy with. We have made significant investment in our retail product range and have some exciting new products coming through that will allow us to break into new areas in this important sector. Personally, I’m excited about the opportunity to work with key customers in other regions that I haven’t before such as South America and Asia.  Further developing my team to progress their skills and ensure our customers get the highest level of support is also something I am keen to focus on.”

Concluding Andy said, “This management role suits James’ skill set and personality. He already has a great working relationship with the rest of the technical support team plus a strong understanding of the technical requirements of the retail market and I am sure he will flourish in this next step in his ITL career.”

In its latest slot release PengWins, Tom Horn Gaming, an igaming software solutions supplier, invites players to join the PengWins family on their Antarctic adventure as they push their way through the polar ice pack in quest of big wins.

Set against a cool Antarctic backdrop, the medium to high variance game doesn’t come with a traditional free spins mode, instead the game is enhanced with three different wild features and max win of 1200 times the stake.

Kids Expanding Wild appears during the base game. It expands randomly, horizontally or vertically, covering two or three symbols on the grid. When expanded the kids symbols act as wilds and substitute for all other symbols to complete winning combinations.

Father and Mother wilds are jumping wilds which appear simultaneously on the 1st and 5th reel. Once they land, they move towards the centre of the 5 x 3 game grid per spin, until they connect in the middle as the Connected Father and Mother wild and lock in place to grant a respin to increase win potential.

Giant Family Wild is a special 3×3 symbol which appears when the previous two wild features land next to each other during the respin mode. The Giant Wild feature is frequently triggered and keeps the action level high throughout the game.

In PengWins Tom Horn Gaming went the extra mile to ensure players are engaged at all times. Adding to an already pleasing package are small details such as a mischievous shrimp and octopus, father PengWins’ hat  floating on the surface when the head of the family disappears underwater, and accompanying sound effects which produce a well-rounded and immersive experience players are sure to love.

“PengWins is a feature-filled title with big win potential coupled with stunning 3D graphics and animations. The playful nature of the game is further enhanced by a lively soundtrack with many meticulous sound effects that make this game incredibly engaging and entertaining. Our mission is to bring exciting and unique content to players around the world and we believe that

PengWins, with its action-packed gameplay and striking artwork, delivers on this commitment, “ said Ondrej LapidesCEO at Tom Horn Gaming about the supplier’s latest game release.

The game goes on general release on 7th March.

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