How artificial intelligence is changing the online gambling industry

Author: Live Casino Direct
 
How artificial intelligence is changing the online gambling industry
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Most industries are adopting the latest AI technology. In 2016, 18-time world champion Lee Sedol lost to Google DeepMind’s AlphaGo. Most online casinos are using AI to offer better player experience.

Most industries are adopting the latest AI technology. Most online casinos are using AI to offer better player experience. Lee Sedol lost to Google DeepMind’s AlphaGo in 2016. This brought AI into the limelight.

Land-based casinos studied the user behaviour patterns and their needs to develop ways to retain players for longer. Online casinos operate by following a similar path. They gather information on their users to anticipate player's needs. Some gambling operators are interested in machine learning. Kindred Futures hosted a roundtable discussion in London. It explored the idea that AI and machinelearning can help detect patterns in user behavior. If a gambling problem is identified at an early stage, it can assist in the prevention of destructive gambling. Kind red has won awards for its Player Safety Early Detection System.

Chatbots are replacing customer support agents in the online gambling industry. They have access to specific user playing habits. Chatbots operate a Natural Language Processing feature (NLP). It learns through extracting information from an oral and written speech.

Gambling operators use AI to improve their profits and improve user experience. Sports news and analysis platforms use machine learning for helpful insights into reducing harmful gambling. AI is beneficial to both users and gambling operators. The use of AI in the gambling industry is likely to increase.