All About Our Casino Review Process

Vegas Slots Online

01 January 0001

Our goal is to provide you with objective and trustworthy information about online casinos, so that you can play safely at a site you love. We do this by following a 23-step review process, to make sure our content isn’t influenced by our relationships with partners.

15,000+ hours to bring you the best reviews

Over the last 12 months

“Our core review team is made up of 5 experts who also consult with specialists from the iGaming industry. This helps us deliver accurate and informative recommendations.”

Our Review Process Checks All the Boxes

We follow a strict review process where we consider 7 main criteria. We then give these criteria different weightings. This helps you understand which ones are the most important to us while reviewing a casino. The main criteria are also broken down further into 23 testing steps, which allows us to rate our recommended casinos accurately.

Safety and Security

You can only have fun if you feel safe when gambling online. This is why we make sure that the sites we suggest protect both your personal information and your funds. We also look out for shady casinos, and make sure to recommend only the best sites. Have a look at all the steps we take here:

One of the most important steps to ensure players are safe is to check for a trusted license. This means that the online casino is allowed to operate and has to follow guidelines as set by the regulatory body. Some prestigious licenses include those given by the UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), Kahnawake Gaming Commission, and Curaçao eGaming (CEG).

You’ll know that you’re playing at a secure site if it has a valid SSL certificate. What this means is that you’ll see https:// in the casino’s URL, instead of http://. Any information that you share with the online casino is protected through encryption.

We’ve been in the industry for a while now, and we’d never recommend an online casino if it gets a bad rep. While we don’t suggest sites only based on their popularity, we do look around to see what gambling specialists and players are saying about them. Whether good or bad, we take these comments into account when doing our own checks.

We give extra points to online casinos who offer RG tools to players, to safeguard their play. At the best sites, you’ll be able to set restrictions on how much time and money you want to spend on gambling daily, weekly, or monthly. We also look out for RG disclaimers, links to self-assessment tests, contact information for gambling counselling organizations, and tips on how to manage gambling habits.

KYC checks are important because they promote an honest gambling environment. The best casinos verify your identity and the source of your funds to make sure that everything is legitimate. This prevents fraud and underage gambling.

Bonuses and Promotions

We want players to make the most out of their bankroll, which is where bonuses and promotions come in. Besides having a variety of them on offer, the bonus terms and conditions should also clearly be explained to players. Have a look at how we make sure you’re getting a good deal:

The first thing that we check for is a great welcome bonus for new players. Whether it’s a reward for signing up to the site or for making your first deposit, it lets you try out a casino on a budget. We also make sure that the site also caters for returning players through no deposit bonuses, reload bonuses, free spins, free chips, seasonal promotions, and cashback offers, among others.

We favor casinos that reward their players. We check for VIP programs where high rollers get benefits such as a dedicated account manager, tailored offers, and higher withdrawal limits. Some sites also have loyalty schemes where players get loyalty points for every bet made, and as you level up you’ll benefit from different perks.

While some offers might look great at first glance, you should always read the terms and conditions before claiming a bonus. We check that the wagering requirements and time limits are fair, and make sure that you can use your bonus on a selection of games rather than just the one.

Banking

When playing for real money at an online casino, it’s important that your funds are safe and that you can cash out your winnings speedily. This is why we only work with sites that partner with trusted payment providers. We test casinos on the following:

We check that the casino has several payment methods on offer, including credit and debit cards, e-wallets, cryptocurrencies, pay by phone, and prepaid vouchers. We also make sure that these are reliable payment providers, and look for options such as VISA, MasterCard, Skrill, Bitcoin, and paysafecard.

We look for speedy processing times when reviewing a site. Any deposits you make should be instant, and you shouldn’t have to wait long for withdrawals either. This varies according to the method used. E-wallets are the fastest, followed by credit and debit cards, and then bank transfers which can take up to 3-5 business days.

We make sure that the casino offers a selection of PCI Compliant payment methods. This means that any personal data shared should be encrypted to protect the player. These banking options also help to prevent theft and fraud.

We believe that you shouldn’t have to spend big amounts to have fun. This is why we like to see casinos that cater to players of all budgets. We look out for sites which offer a range of small deposits between $5-$30, with $10 being the most common to get a bonus.

Localization

Localization is at the heart of what we do here at VegasSlotsOnline, where we provide our website in 15 languages. This is why we know what to look for when reviewing casinos which accept players from different countries. Here’s a rundown of how we do it:

No matter where you’re playing from, the casino of your choice should cater to your needs. We check for games and providers which are popular in a specific country, as well as payment options which allow players to deposit and withdraw in their currency. And besides being able to experience everything in your own language, it’s a nice touch if the casino goes the extra mile with localized graphics.

Customer Support

We all need a little help sometimes, which is why we check for friendly and knowledgeable support teams at the casinos we review. Whether a small or considerable issue, a support agent should be always be available to guide you. We also rate online casinos on the following:

Having one line of communication for players isn’t enough. We expect to see multiple options including live chat features, toll-free phone numbers, emails, online message forms, and detailed FAQ sections.

Customer support agents should ideally be available 24/7, so that they can assist you at any point during your online gambling journey. We also test the response time to see how quickly they get back to players by using the support options ourselves. After our initial query, we make sure that the issue is followed up and resolved in a timely manner.

Here at VegasSlotsOnline we welcome players from all around the world, which is why it’s important to us to recommend casinos that offer localized support. We understand that it’s frustrating to encounter a site issue and having someone help you out in your own language makes things a bit easier.

Device Compatibility

You should be able to enjoy your time gambling no matter the size of your screen. Whether you love playing at home from a desktop or on the go from your smartphone or tablet, we make sure to test the experience from different devices. Have a look at the steps we follow:

We check that the games run seamlessly and suffer no loss of quality in the graphics when playing from mobile devices. This goes for both Android and iOS software. We also give points to sites which have built a mobile casino or offer casino app downloads. And if you’re more of a desktop person, we make sure that the sites we rate highly can be accessed in instant play mode or through downloadable software.

Whether you’re playing from a desktop, mobile, or tablet, the casino site should offer a great user experience. You should be able to create an account, deposit, play games, cash out, and contact customer support with ease and speed.

Games

Whether you’ll have a fun gambling experience at an online casino mostly depends on the games. There are many options out there, which is why it might feel overwhelming to find a quality game. Check out all the steps we take to narrow down the best casino game lobbies:

While having a big lobby with hundreds of games is a plus, we also look out for the quality on offer. It's important to have a wide range of options and variants whether you like to play online slots, table games, online poker, live dealer games, or other specialty games.

While it’s good that you can find all the classics at a casino, we also like to see fresh titles being added. You shouldn’t have to wait long for your chosen site to stock the latest releases. We also check these games out for ourselves to make sure they’re worth the hype.

We check that the casino gets its games tested by independent third-party companies. Some trusted ones include eCOGRA, iTech Labs, and Gaming Laboratories International (GLI). They check that the games on offer really give random results by testing the Random Number Generator (RNG) software.

Having a well-rounded game lobby also means featuring a range of the best software providers around. We check for reputable game makers such as IGT, Aristocrat, WMS, Microgaming, Playtech, Novomatic, and more. You’ll find great graphics and animations, as well as top features such as bonus rounds and free spins.

Trying games for free allows you to test the casino’s game selection before committing to the site. You’ll get a feel for the games, find your favorites, and become familiar with paytables and strategies. We ensure that at our suggested casinos you’ll be able to have fun risk-free before playing with your own money.

Security
Bonuses
Banking
Localization
Support
Compatibility
Games

We Protect You From Untrustworthy Casinos

You’ll never have to experience a bad casino if you choose to use our recommendations. Any sites which don’t pass our 23-step review process end up on our casino blacklist.

Discover the sites which our experts have verified as secure by clicking the link below.

Our Rating Scale

We use a 5-point system to rate our casinos. Depending on how a site scores in each of our main criteria, and then taking into consideration the different weightings for each, it will get a score out of 5. Our ratings help you spot the best online casinos where you can have fun and play safely.

Perfect Score

Getting a perfect score means that we’ve given the casino a 5/5 for all areas we check for, including the most important ones such as player safety. These sites also go the extra mile to protect players, providing responsible gaming tools.

If you’re looking for a perfectly rated casino, Slots.lv Casino is the site for you.

Excellent Score

We award excellent scores to casinos who do very well in areas such as site security, game selection, and fair bonus terms. These are established sites that are also highly rated by players in the gambling industry.

If you want to play at an excellent casino, have a look at Las Atlantis Casino.

Good Score

There’s nothing wrong with these casinos, and we give them decent scores for most of our review criteria. But in one way or another, they miss the mark. The casino we display here is fine, but far from stellar.

So why settle for good when you can join better casinos? Check out our top online casinos for a premium experience.

Average Score

While these aren’t strictly bad casinos, they leave a lot to be desired in terms of player experience. Cashout times usually take a little longer, and you’ll have limited support options. The casino we present here has some potential but there’s a long way to go until we’re impressed.

Why not try some of our best online casinos instead?

Poor Score

You should stay away from these sites, which is why we move them to our blacklist. For example, the casino on the right has poor site security, unclear Terms and Conditions, and has also failed to pay out winnings to players.

Instead, have a look at some of our top online casinos.

Meet the Team Behind the Reviews

Our reviewers excel in different gambling areas, which is why our team is made up of experts in game titles, fair bonuses, security and licensing, and player experience. We also have 10+ years of experience in the iGaming industry, with 1200+ reviewed casinos and 10,000+ reviewed games.

10+ Years

Gambling Experience

We Help You Make Smart Choices

Now that you’re familiar with our 23-step process, it’s easier to choose the casino that best suits your needs. If you’d still like more information, you can find our casino reviews below.

FAQs

Our experts check for site security and player safety, fair games, a variety of bonuses, reliable customer support, trusted banking options, device compatibility, and a localized experience. These main criteria are then divided into more steps.

No, our main criteria are weighted differently. For example, player safety is the most important to us which is why we dedicate 30% of our score to it. All the weightings impact the final score a casino gets from us.

For us to award 5 points to a casino, it must score the highest in all categories. It will have exceptional site security, the best games and bonuses, safe payment methods, 24/7 support, and offers a localized experience on different devices.

You should never play at a casino which isn’t licensed by a trusted regulatory body. Other red flags include unfair terms and conditions, poor customer support, slow payouts, and confiscated winnings.

Our review team is made up of 5 core experts who are skilled in different areas. These include game selection, casino regulation, bonus terms, player experience, and more. We also consult with specialists from the iGaming industry to make sure our content is a 100% accurate.

This is exactly why we came up with our 23-step review process. While we do work with online casinos, our relationships with them do not influence our reviews and ratings. By following all these steps, we keep our content independent and honest.